Service

Lifetime Services Starts From The Beginning. We aim to be a reliable, accessible, and experienced partner for all of our customers.

Hexagonal is a quality-driven company. We believe quality service and reliable after-sales are essential for the machine and our customers. Behind every customer is a team of workers who provide a comprehensive service from the moment we get your quotation.

After Sales Service

Hexagonal provides technical knowledge and reliable support as part of your after-sales needs. Our teams are extremely reactive to any requirements that may arise once the machine has been installed. Our pride lies in your complete satisfaction with the project.

Spare Parts

Hexagonal has a wide range stock of spare parts that guarantees the optimum delivery time and ensures the lowest production lost. Spare parts management is critical for a continuously operating machine. Working with Hexagonal staff will help you determine your needs.

  • Always in stock spare parts

  • Short installation time

  • Accurate Fitting

  • Spare parts purchasing plan based on the equipment condition

Equipment Upgrades

We understand that technological advancements continuously evolve, and we are committed to ensuring our customers reap the benefits. With a focus on optimizing existing machinery, we provide tailored solutions to improve productivity, ensure compliance with the latest industry standards, and integrate advanced technologies. Our expert team evaluates your equipment and implements upgrades to minimize downtime and maximize performance. Trust Hexagonal to keep your pharmaceutical operations at the forefront of innovation and reliability.

Training Program

Hexagonal offers a wide range of training programs tailored specifically to your production processes. Only qualified personnel with in-depth knowledge can help you achieve optimal performance from your equipment. Whether on-site or at our facility, you will always receive a balanced mix of theoretical principles and practical exercises.

What We Offer

  • Process training

  • Service Training

  • Operator Training

  • Maintenance training

  • Automation Training

Elevate Machinery Performance with Our Expert AMC Services

Hexagonal Technologies offers comprehensive Annual Maintenance Contract (AMC) services tailored for the pharmaceutical industry’s machinery. From seamless annual contract renewals to establishing long-term multi-year agreements, we ensure your business benefits from robust support with expert proficiency. Our highly skilled support engineers and professional experts are dedicated to fulfilling service obligations and business needs, enhancing operational efficiency and reliability. Through our AMC services, we aim to keep your machinery running smoothly, maximizing uptime and productivity.